Privacy Policy

Last Updated: August 18, 2026

VeoDent operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”).

VeoDent is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the practices described below.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify an individual.

Depending on how you interact with the Services, where you reside, and as permitted by applicable law, we may collect or process the following categories of personal information:

• Contact Information: Your name, email address, billing address, shipping address, and other information necessary to fulfill your order.

• Payment Information: Payment card information, transaction details, payment method, payment confirmation, and related financial information. Payment information may be processed by third-party payment providers rather than being directly stored by VeoDent.

• Account Information: Username, password, account preferences, settings, and other information associated with your customer account.

• Transaction Information: Products you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with, as well as your purchase history.

• Communications: Information you provide when you contact us, including customer-service inquiries, reviews, feedback, and other communications.

• Device Information: Information about your device, browser, network connection, IP address, and other device identifiers.

• Usage Information: Information about how, when, and where you interact with our Services, including browsing and navigation activity.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, use our Services, contact us, subscribe to communications, or otherwise provide information.

• Automatically through the Services, including through cookies, pixels, web beacons, log files, and similar technologies.

• From service providers, when third-party providers collect or process information on our behalf.

• From business partners and other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

Depending on how you interact with VeoDent, we may use your personal information for the following purposes:

Providing, Maintaining, and Improving the Services

We may use your information to:

• Process and fulfill orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Process returns, refunds, and exchanges.

• Create and manage customer accounts.

• Remember preferences and shopping activity.

• Provide customer support.

• Improve our products, website, and Services.

• Personalize your shopping experience.

• Recommend products that may be relevant to you.

• Enable product reviews and other customer features.

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

• Send promotional emails and marketing communications.

• Provide information about products, offers, and promotions.

• Display advertisements for VeoDent products.

• Measure and improve advertising performance.

• Provide personalized or interest-based advertising based on your interactions with our Services.

You may opt out of promotional email communications at any time by using the unsubscribe option included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

• Protect the security and integrity of our Services.

• Authenticate accounts.

• Detect and prevent fraud.

• Investigate suspicious, illegal, unsafe, or malicious activity.

• Protect VeoDent, our customers, and others from potential harm.

• Maintain the security of transactions and customer accounts.

If you create an account, you are responsible for keeping your login credentials confidential.

Communicating With You

We may use your information to:

• Respond to customer-service requests.

• Provide order-related communications.

• Send transactional notifications.

• Address questions, complaints, or concerns.

• Maintain our relationship with customers.

Legal and Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and regulations.

• Respond to lawful requests from government authorities or law enforcement.

• Respond to subpoenas, court orders, or other valid legal processes.

• Investigate potential violations of our policies.

• Enforce our Terms of Service and other agreements.

• Protect our legal rights, property, customers, and Services.

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.

These parties may include:

• Shopify and technology providers that support our online store and website.

• Payment processors that securely process transactions.

• Shipping and fulfillment providers that help deliver customer orders.

• IT and cloud-service providers that support our systems.

• Analytics providers that help us understand website and customer activity.

• Customer-service providers that assist with customer support.

• Marketing and advertising partners, where permitted by applicable law.

• Business partners and affiliates, where applicable.

We may also disclose information:

• When you request or authorize us to do so.

• When necessary to fulfill your order or provide a requested service.

• In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction.

• To comply with applicable law or valid legal processes.

• To protect or defend the rights, property, safety, and security of VeoDent, our customers, or others.

Third parties may process personal information according to their own privacy policies and applicable laws.

5. Relationship With Shopify

The Services are hosted and powered by Shopify, which collects and processes certain personal information relating to your access to and use of our Services.

Information submitted through our store may be transmitted to and processed by Shopify and other service providers that may operate in countries outside your country of residence.

Shopify may also process information to provide, maintain, protect, and improve its services and features.

To learn more about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy and Shopify's available privacy controls.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate and improve the Services.

These technologies may be used to:

• Remember your preferences.

• Maintain shopping-cart functionality.

• Understand website traffic and usage.

• Analyze website performance.

• Improve the customer experience.

• Measure advertising effectiveness.

• Provide relevant advertising, where permitted by applicable law.

You may be able to control or disable certain cookies through your browser or device settings. Disabling certain cookies may affect the functionality of some portions of the Services.

7. Third-Party Websites and Links

Our Services may contain links to websites, applications, or platforms operated by third parties.

If you follow a link to a third-party website that is not controlled or operated by VeoDent, we recommend reviewing that website's privacy policy and terms before providing any personal information.

VeoDent is not responsible for the privacy, security, content, or practices of third-party websites or services.

8. Children's Privacy

Our Services are not intended for children who are under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children under the age of 13 without appropriate authorization where such authorization is required by law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at veodent299@gmail.com so that we can review the request and take appropriate action.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we knowingly “sell” or “share” personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.

9. Security and Retention

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute or perfect security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

• Provide and maintain our Services.

• Complete transactions.

• Maintain customer accounts.

• Comply with legal and regulatory obligations.

• Resolve disputes.

• Prevent fraud and abuse.

• Enforce agreements and policies.

• Protect our legitimate business interests.

The specific retention period may vary depending on the type of information and the circumstances in which it was collected.

10. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information about the personal information we collect, use, or disclose about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format and, in some circumstances, request that it be transferred to another organization.

Right to Opt Out of Sale or Sharing

Depending on your state or jurisdiction, you may have the right to opt out of certain activities that qualify as the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising.

Marketing Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in our marketing communications.

Even if you opt out of promotional communications, we may continue sending necessary non-promotional communications, including order confirmations, shipping updates, account notices, and other transactional messages.

11. Additional Rights for Certain Residents

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, subject to applicable exceptions and limitations.

These rights may include:

• The right to object to certain processing.

• The right to request restriction of processing.

• The right to withdraw consent where processing is based on consent.

• The right to lodge a complaint with an applicable data protection authority.

Where processing is based on consent, withdrawing consent will not affect the lawfulness of processing that occurred before the withdrawal.

12. Exercising Your Privacy Rights

To exercise an applicable privacy right or ask a question about how we process your personal information, contact us at:

Email: veodent299@gmail.com

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require appropriate documentation confirming that the agent is authorized to act for you.

We will respond to valid privacy requests within the time period required by applicable law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

13. Complaints

If you have concerns about how we collect, use, or process your personal information, please contact us at:

veodent299@gmail.com

Depending on where you live, you may also have the right to submit a complaint to the appropriate state, federal, or local data protection or consumer-protection authority.

14. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country in which you reside.

These countries may have data-protection laws that differ from those in your jurisdiction.

Where applicable, we will use legally recognized mechanisms and safeguards for international transfers of personal information, as required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and, where required by law, provide additional notice.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

VeoDent
Email: veodent299@gmail.com
Mailing Address: 111 W 430th Rd, East Prairie, MO 63845, United States

For purposes of applicable data-protection laws, VeoDent may act as the data controller or business responsible for personal information collected through the Services, depending on the applicable law and circumstances.